Chapel Street Studio Privacy Policy

At Chapel Street Studio, we’re committed to protecting and respecting your privacy.

This Policy explains when and why we collect personal information about people who visit our website, how we use it, the conditions under which we may disclose it to others and how we keep it secure.

We may change this Policy from time to time so please check this page occasionally to ensure that you’re happy with any changes. By using our website, you’re agreeing to be bound by this Policy.

How do we collect information from you?

We obtain information about you when you use our website, and specifically if you apply for associate member through our online form.

What type of information is collected from you?

Any personal information we collect will be the information provided to us when applying for membership.  This might include your name, email address, profession, location and website address. Other information such as your IP address and information regarding what pages are accessed and when, are collected for our website analytics.

How is your information used?

We may use your information to process job or membership applications, or in the event of a query you submit to us so that we can respond.

We review our retention periods for personal information on a regular basis. We are legally required to hold some types of information to fulfil our statutory obligations (for example the collection of Gift Aid). We will hold your personal information on our systems for as long as is necessary for the relevant activity, or as long as is set out in any relevant contract you hold with us.

Applications to the co-operative

If you have applied to become a member, we store your information to process your application. Once your application is processed we store your application details for a period not longer than 1 year unless your application is successful. We may do this only after we inform you of the status of your application and after we obtain your written consent. This is in case if we believe your application is not currently suitable but may be in the future.

If your application is unsuccessful, we store your details for a period of 1 month to allow you the opportunity to appeal against the decision. If following an appeal your application is still unsuccessful, we will store your details for another 11 months from the date of your application which will allow us to avoid receiving duplicate applications from you.

Who has access to your information?

We will not sell or rent your information to third parties.

We will not share your information with third parties for marketing purposes.

Your choices

You have a choice about whether or not you wish to receive information from us. If you do not want to receive direct marketing communications from us about the vital work we do for older people and our exciting products and services, then you can select your choices by ticking the relevant boxes situated on the form on which we collect your information.

We will not contact you for marketing purposes by email, phone or text message unless you have given your prior consent. We will not contact you for marketing purposes by post if you have indicated that you do not wish to be contacted. You can change your marketing preferences at any time by contacting us by email: contact@ageuk.org.uk or telephone on 0800 169 87 87.

How you can access and update your information

The accuracy of your information is important to us. We’re working on ways to make it easier for you to review and correct the information that we hold about you. In the meantime, if you change email address, or any of the other information we hold is inaccurate or out of date, please email us at: info@chapelstreetstudio.coop, or write to us at: Chapel Street Studio, Assembly Bradford, Market Pavilion, Rawson Place, Bradford BD1 3QQ.

You have the right to ask for a copy of the information we hold about you as described in this Policy. To do so please contact us using the aforementioned details.

Security precautions in place to protect the loss, misuse or alteration of your information

When you give us personal information, we take steps to ensure that it’s treated securely. Any sensitive information (such as credit or debit card details) is encrypted and protected with industry standard encryption.

While we strive to protect your personal information, we cannot guarantee the security of any information you transmit to us, and you do so at your own risk. Once we receive your information, we make our best effort to ensure its security on our systems. Where we have given (or where you have chosen) a password which enables you to access certain parts of our websites, you are responsible for keeping this password confidential. We ask you not to share your password with anyone.

Use of cookies

Cookies are temporary pieces of data which are stored on your device as requested by a website server. Cookies are used across the World Wide Web for a variety of purposes. Chapel Street Studio uses cookies only in the following ways:

  1. To provide statistical information about the use of our website(s), which may include your IP address, location, web browser software and system/platform details

To learn more about how Google Analytics collects this information, please visit Google’s Safeguarding your data page at https://support.google.com/analytics/answer/6004245?hl=en

We do not store your personal information using cookies on our website.

If you would like to browse our website without the use of cookies, you may do so without affecting its functionality by disabling cookies in your web browser. To learn how to do this, please consult your web browser’s help documentation. Alternatively you may install additional software which blocks cookies, though we actively don’t promote this.

Links to other websites

Our website may contain links to other websites run by other organisations. This privacy policy applies only to our website‚ so we encourage you to read the privacy statements on the other websites you visit. We cannot be responsible for the privacy policies and practices of other sites even if you access them using links from our website.

In addition, if you linked to our website from a third party site, we cannot be responsible for the privacy policies and practices of the owners and operators of that third party site and recommend that you check the policy of that third party site.

Transferring your information outside of Europe

As part of the services offered to you through this website, the information which you provide to us may be transferred to countries outside the European Union (“EU”). By way of example, this may happen if any of our servers are from time to time located in a country outside of the EU. These countries may not have similar data protection laws to the UK. By submitting your personal data, you’re agreeing to this transfer, storing or processing. If we transfer your information outside of the EU in this way, we will take steps to ensure that appropriate security measures are taken with the aim of ensuring that your privacy rights continue to be protected as outlined in this Policy.

If you use our services while you are outside the EU, your information may be transferred outside the EU in order to provide you with those services.

Review of this Policy

We keep this Policy under regular review. This Policy was last updated in May 2018.